Shipping
Packages are delivered by USPS. Our tiered pricing depends on the weight and dimensions of your package.
Get a $5.00 USPS Priority Shipping option with orders $50-$500 USD.
| Lightweight | $ 3.99 |
| Small Parcel | $ 4.99 |
| Standard – Priority | $ 6.99 |
| XL Shipment (Orders $500+) – Priority | $ 6.99 |
Delivery time by USPS is usually 3 to 5 business days* from time of shipment.
*Delivery Dates Not Guaranteed
Shipping times are in addition to processing times and are estimates provided by USPS. Please note that USPS does not guarantee specific delivery dates, and things like bad weather on the delivery route can delay your shipment. All shipments will have tracking numbers.
In the Event of a Delayed Delivery
If you see a delay in tracking after package has arrived at your regional or local postal office, please contact your local mail carrier or post office as soon as possible for more information. They have the best sources for finding your mail carrier and tracking down your package. I will gladly be your advocate in any situation but please know that the shipment is in the care and is the responsibility of USPS, and therefore we must first go through the steps of checking in, and or filing official claims with the USPS if a significant delay has occurred.
Refunds & Exchanges
If you believe I have made a mistake on your items or shipment please contact me with your order number within 7 days of delivery. To help expedite service, please submit a photograph the issue, or order and email me at:
service@kubpa.com
Original shipping fees are non-refundable and customers are responsible for any shipping and insurance costs for returns, refunds or exchanges.
Once items are received, you may be refunded the full amount you paid for the product(s). Please allow 7 to 14 days after receiving items for your refund to be processed. You will receive a confirmation email of this transaction.